Terms of Service

By creating an account, accepting an invitation, or using WorkpaperOS, you agree to these terms. If you act for an organization, you confirm that you are authorized to bind it. You must be at least 18 and provide accurate account information.

Keep credentials and verification codes confidential. Company administrators control membership, roles, employee invitations, and product access. You are responsible for actions taken through your account until you notify us of suspected unauthorized access.

You may use WorkpaperOS for lawful business, accounting, payroll, tax, audit, employee, and training activities covered by your plan. You must not bypass permissions, probe other companies' data, upload malware, disrupt the service, misrepresent identity, or use the platform to violate law or another person's rights.

You retain rights in data you submit. You grant us the limited right to host, process, transmit, back up, and display that data to provide and secure the service. You are responsible for lawful collection, accuracy, authorizations, review, retention instructions, exports, and the professional decisions made from the data.

WorkpaperOS supports professional workflows but does not replace qualified review. Rates, mappings, calculations, reports, filings, and payment instructions must be reviewed by an authorized person before approval, submission, posting, or payment. Laws and business facts can change, and the customer remains responsible for final compliance decisions.

AI output can be incomplete or wrong. MCP tools act only within exposed capabilities and granted permissions, but an authorized user must review proposed records and sensitive actions. Do not treat AI output as final professional advice or authorization to file, post, approve payroll, publish payslips, or make payment. The AI Policy forms part of these terms.

Paid access follows the plan, price, billing period, employee or usage limits, taxes, and renewal terms shown at purchase. Upgrades, downgrades, trial expiry, non-payment, and cancellation may change access. Charges are non-refundable except where the order, written agreement, or law says otherwise.

WorkpaperOS can connect to hosting, payment, email, storage, AI, Microsoft, Google, and other third-party services. Their availability and terms are separate. You authorize the transfer of necessary data when you enable a connection.

WorkpaperOS, its software, interfaces, documentation, and branding belong to ETIENDEM CPA or its licensors. Your subscription gives a limited, non-exclusive, non-transferable right to use the service during the authorized period. Feedback may be used to improve the service without disclosing your confidential data.

Each party will protect the other's confidential information and use it only for the service relationship. Customers must apply least-privilege access, remove departed users promptly, secure devices and credentials, and report suspected incidents.

We work to keep the service reliable but do not promise uninterrupted operation. Maintenance, security events, provider outages, legal requirements, or emergencies may affect access. We may change features while preserving the core value of active paid plans or giving reasonable notice of material changes.

We may restrict or suspend access for security threats, non-payment, unlawful use, material breach, or risk to other users. On termination, access ends and data is handled under the agreement, our Privacy Policy, customer instructions, and applicable retention obligations.

To the extent permitted by law, neither party is liable for indirect or consequential loss. WorkpaperOS is not responsible for losses caused by inaccurate source data, unauthorized credentials, unreviewed AI output, customer configuration, or a third-party service. Nothing here excludes liability that cannot legally be excluded.

These terms are governed by the laws of Cameroon unless a written customer agreement states otherwise. The parties should first try to resolve disputes in good faith. Questions may be sent to accountants@etiendemcpa.com.